Open port at corporate level

March 12, 2015 3

Issue:

Having issues opening or reopening a certain port for streaming.

Solution:

The port needs to be reopened at the corporate level, the technicians there need to be contact and instructed to do so.

Approximate fix time: 10 minutes

People required to fix this problem: Netro Admin, Encoder Admin

In case you need further assistance, please create a case or initiate chat session.

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